How to file a Copyright Violation with Dolphins-Dreams
In order for you to file a copyright claim, this is what we need:
• A written formal complaint, from the copyright holder.
• Images which clearly illustrate the infringement.
• Any and all information that helps to backup your claim.
WHAT WE CANNOT AND WILL NOT USE:
• Anything said in an Instant Message (IM)
• Gossip or hearsay
• Anything said in an open public forum.
We must have the violation in writing from the copyright holder. This means that you cannot file a claim saying that *someone's* copyrights have been violated. If *someone* feels their rights were infringed on, THEY must contact us in writing, informing us of the violation.
When filing a claim for your copy written work, you must give us the images which shows us that a violation occurred and by whom. This is done for a very important reasons:
• To discourage bogus and/or frivolous claims.
• To provide a written record to prevent claims of slander and libel, and to prevent the store from incurring legal liability from either party.
• To give the accused and the accuser a way of protecting their rights.
We all know how precious a merchant's reputation is in this business. We are all also artists here, and we understand the value of our copy written work. Dolphins-Dreams will NEVER lightly undertake a copyright investigation, and we will certainly never ignore a valid copyright claim. We are here to protect your rights, and our own.
Being copyright conscious is in all of our best interests. We assure you that any and all claims will be dealt with privately between the owners and the involved parties.
We will deal with whatever you write and tell us in a private professional way, but again, we MUST have it in writing. By notifying Dolphins-Dreams of a copyright violation in writing, it now allows us to confront the individual.
If you have violated a copyright, knowingly or otherwise, you will receive a letter from us describing the violation. The individual allegedly committing the violation will be allowed to read the original correspondence to us, giving the individual an opportunity to respond.
We all make mistakes; it happens; and 99% of all situations can be resolved in a professional and polite way. If the violation is deemed valid, we will ask you to repair, replace, or remove the product.
Any other action taken will be at the discretion of the Dolphins-Dreams Staff and will be based upon the situation at hand. We will take whatever steps are necessary to try to make all parties satisfied.
Do understand that all claims will be handled in a private, professional and polite way.
If you feel you have a valid claim send your information to admin@havendesignz.com
Thank you for your time and support.
